HOLIDAY SHIPPING DEADLINES

Note: Due to adverse weather conditions, order delivery may be delayed in B.C. and surrounding provinces. Please refer to your tracking number for any updates.


Get your holiday gifts on time by reviewing our shipping deadlines by province below.


ENVOI
XPRESSPOST
EXPEDITED
  Order By Date Order By Date Order By Date
ONTARIO      
Urban Centres Dec. 20th Dec. 17th Dec. 14th
Remote Areas n/a n/a Dec. 6th
QUEBEC      
Urban Centres
n/a Dec. 17th Dec. 14th
Remote Areas
n/a n/a Dec. 6th
BRITISH COLUMBIA      
Urban Centres
n/a n/a Dec. 14th
Remote Areas
n/a n/a Dec. 6th
ALBERTA    
Urban Centres
n/a n/a Dec. 14th
Remote Areas
n/a n/a Dec. 6th
MANITOBA    
Urban Centres
n/a n/a Dec. 14th
Remote Areas
n/a n/a Dec. 6th
SASKATCHEWAN    
Urban Centres
n/a n/a
Dec. 14th
Remote Areas
n/a n/a Dec. 6th
NEW BRUNSWICK  
Urban Centres
n/a n/a Dec. 14th
 Remote Areas n/a n/a Dec. 6th
NOVA SCOTIA  
Urban Centres
n/a n/a Dec. 14th
Remote Areas
n/a n/a Dec. 6th
PRINCE EDWARD ISLAND      
  n/a n/a Dec. 14th
NEWFOUNDLAND    
Urban Centres
n/a n/a Dec. 14th
Remote Areas n/a n/a Dec. 6th
YUKON TERRITORY      
 Urban centers n/a n/a Dec. 10th
 Remote Areas n/a n/a Dec. 6th
NORTHWEST TERRITORIES      
 Urban centers n/a n/a Dec. 10th
 Remote Areas n/a n/a Dec. 6th
NUNAVUT      
 Urban centers n/a n/a Dec. 10th
 Remote Areas n/a n/a Dec. 6th

 

*Disclaimer: Some restrictions apply and mailing dates are subject to change without notice. For more information on delivery times please click here and enter J7Y 3S7 as the originating postal code.

HOLIDAY RETURN POLICY



Holiday Purchases made after November 11th, 2021 may be shipped back to our warehouse for a full refund until January 10th, 2022. Please note that we must receive the package back to our warehouse by January 10th to honor the refund. Alternatively, a return or exchange can be made at any West49 store until January 10th, 2022, with no returns or exchanges available from December 26-28th, 2021. Items must be undamaged, unworn and the original receipt must be provided. Refunds will be made in the original form of payment. Gifts purchased at 70 - 80% off, or under a Buy 1 Get 2 Free promotion are FINAL SALE and cannot be returned or exchanged by Mail or in-store. All gifts purchased under a Buy 1 Get 1 Free, Buy 2 Get 1 Free, Buy 1 Get 1 for 1¢, Buy 1 Get 1 for 10¢, or Buy 1 Get 1 for 1$ promotions, unfortunately are not eligible for a mail in refund and can only be exchanged in-store. All gift cards, cosmetics, jewelry, intimates (underwear and bras) and swimwear are final sale and cannot be returned or exchanged by Mail or In-Store.